Privacy Policy
Effective Date: May 2, 2026
Bob's Home Services Heating and Air Conditioning Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://bobs-home.com.
1. Information We Collect
Personal Information
Name
Email address
Phone number
Service address
Any information you provide through forms, scheduling, or communication
Non-Personal Information
IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Provide and manage HVAC services
Schedule appointments and send reminders
Respond to inquiries and customer service requests
Send service updates, invoices, and follow-ups
Improve our website and services
Comply with legal obligations
3. SMS/Text Messaging
By providing your phone number, you consent to receive text messages from us.
SMS Disclosure:
By providing your phone number, you agree to receive Visit Reminders, follow ups, and other transactional text messages (SMS) from Bob's Home Services Heating and Air Conditioning Inc. You can unsubscribe at anytime by replying STOP. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel.
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service providers (CRM, scheduling, payment processors)
Marketing and communication platforms (email/SMS providers)
Legal authorities if required by law
5. Cookies and Tracking
We may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Optimize marketing efforts
You can disable cookies through your browser settings.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may:
Request access to your personal data
Request correction or deletion
Opt out of communications at any time
To make a request, contact us at: 📧 [email protected]
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
Bob's Home Services Heating and Air Conditioning Inc.